The Financial Planning Association is honoring a researcher and educator whose work has significantly influenced the evolution of financial services.
Carol Anderson, M.S., is the recipient of the FPA’s highest individual honor — the 2024 P. Kemp Fain, Jr., Award. The award recognizes an individual who has made significant contributions to the advancement of the financial planning profession and realized outstanding achievements in service to society, academia, government, and professional activities, according to the association.
Anderson founded Money Quotient in 2001 to provide financial planners and other professionals with tools and training to assist clients in their relationship with money. She also founded the non-profit organization MQ Research & Education (MQRE) on the belief that a multi-disciplinary, evidence-based approach to financial planning, education, counseling, and therapeutic processes will clarify best practices and promote successful client relationships.
Anderson’s groundbreaking 2007 whitepaper “Communication Issues in Life Planning: Defining Key Factors in Developing Successful Planner-Client Relationships,” significantly influenced the evolution of financial services, according to the FPA. Her research is repeatedly cited in the current CFP curriculum and other publications.
Anderson in 2021 led research and co-authored the whitepaper “Developing & Maintaining Client Relationships in a Rapidly Changing Environment,” which for the first time revealed the effects of national and global events on client-planner relationships.
